GM Minority Dealer Development is comprised of African American, Asian, Hispanic, and Native American dealers and department managers in GM’s retail network. To qualify as a dealer member of MDD, the minority man or minority woman must have a minimum ownership investment of 15% and be named on Paragraph THIRD of the GM Dealer Sales and Service Agreement.
Minority Dealer Advisory Council Representatives
The minority dealer network elects representatives to the Minority Dealer Advisory Council for each of the ethnic dealer groups — African American, Asian, Hispanic and Native American. The MDAC’s role is to communicate the voice of the minority dealer body and direct prioritized issues to the Dealer Executive Board and GM management. The Council focuses on a free exchange of ideas beginning with open access to the highest levels of General Motors’ leaders.
A large part of the Council’s efforts remain focused on placement of minority dealers, customer retention and enhancing profitability. Get to know your representatives so you can share your ideas. Their phone lines are always open.
Filling the Pipeline with Qualified Candidates
Our goal is to fill the pipeline with qualified candidates and provide a path for minority men and women interested in careers in automotive retail. The Northwood internship pilot program is one of the many programs helping us get there.
MDD Partners with Northwood University to
Fill Minority Dealership Pipeline
To fill its pipeline with minority candidates qualified to one day become GM dealers, GM Minority Dealer Development and its Dealer Advisory Council are partnering with Northwood University on a unique pilot program. The program matches minority students with members of the GM Minority Dealer Advisory Council for internship opportunities in 10 states, beginning in spring 2016.
Why Northwood? The Midland, Michigan, institution is recognized as a leading university in offering a comprehensive educational experience supporting automotive retail.
GM Women’s Retail Network and Diversity Director Celeste Briggs says the program is an important way to introduce the NU minority student population to automotive retail careers.
“Many of today’s youth don’t even consider automotive retail as a career choice,” said Briggs. “That’s unfortunate, because it is a lucrative field in which individuals can create a multigenerational business to support family members for years to come.”
Unfortunately, most minorities interested in dealer ownership don’t have such a lineage and, therefore, consider such a career goal out of reach. That’s why the internship program not only seeks to fill GM’s pipeline with minority candidates, but also piques the interest of students to get automotive jobs on their career radar.
Briggs said the MDD/NU partnership serves as a template for how academia and private industry can prepare students for the very real challenges of global competition.
The Northwood internship program is open to African American, Asian, Hispanic and Native American students in all major fields of study. NU interns will be introduced to automotive retail careers through rotational assignments in sales, service, F&I, parts, business office, business development centers and other positions. Participants in the program are required to follow and complete the NU Internship Program course of study to earn three college credits.
“We are proud to partner with GM and Northwood to provide auto-related internships for minorities,” said David Ferraez, chairperson of the Minority Dealer Development Advisory Council. “With ethnic buyers becoming the number-one consumer of automotive sales and service, it is paramount that we all work together to embrace the spirit of inclusion and diversity in the workforce.”
Northwood provides the future-focused educational experience students need to be successful employees. Because of its hands-on learning model, as well as AFIP and NADA certifications, Retail Dealership Simulations and specific certifications on maximizing web marketing, many of Northwood’s students are employed in the auto-related jobs before they graduate.
“Northwood’s graduates are in high demand throughout our industry,” said Briggs. “NU has educated thousands of students to manage and own successful new and independent automotive dealerships. Its faculty works with countless owners, general managers and other dealership employees to help improve performance. They also understand the importance of diversity and inclusion as part of a business’ DNA.”
The Next Generation
Multigenerational dealerships enjoy a number of benefits, including continued family employment, long-time customer loyalty and a respected position in the community. Many MDD dealers have worked hard to provide their sons and daughters a family business that will grow well into the future. But successful successions don’t just happen. They take planning. That’s why MDD offers a number of resources to ensure the seamless transition of dealer ownership. Here are some real-life examples of MDD mutigenerational families with insights and advice for successful transitions.