What Happens When Diverse Dealers Work as One

Why become a MDD 20 Group Member?

The short answer: To become more profitable!

For dealers that are serious about success, 20 Groups are essential.

To be successful, you must surround yourself with successful people in your industry. It’s crucial to communicate with other business owners who are willing to share ideas on best business practices in their daily operations. That’s the idea behind the MDD 20 Groups.

What are MDD 20 Groups?

MDD 20 Groups are comprised of up to 30 non-competing minority dealers (the dealer operator or executive manager). The groups are designed to impact your business in a positive way, improving business performance through peer interaction. As a MDD member, you are eligible to participate.

Participants attend face-to-face meetings two times a year in a setting away from your operation, for one-and-a-half to two days, discussing their businesses in detail. This focused time gives you the opportunity to visit with your peers and analyze your operation, away from the day-to-day responsibilities of running your business. These meetings allow members to fine-tune their operations and bring to light new profit opportunities.

We believe so strongly in the importance of 20 Group participation for MDD dealers, that we will pay the cost of your enrollment and membership fee for your GM dealership to participate.

How 20 Group Meetings Work

The off-site, one-and-a-half to two-day meetings are facilitated by a professional 20 Group company (currently NCM) and professional moderator. In addition to this moderator, members also help run the meetings as a chairperson and vice chairperson. Input from all group members helps determine the agenda topics, and members have real-time access to online resources throughout the meeting period.

Group Guidelines:

  • Groups are comprised of non-competing minority GM dealers, similar in volume, as determined by NCM and GM
  • Members agree to guidelines regarding financial composite, meeting attendance and general conduct
  • Dealers elect a chairman to oversee the group administration for a one-year term
  • GM Minority Dealer Development determines meeting locations and dates, in conjunction with NCM
  • Group meets in person two times per year; conducts conference calls and private communications between meetings
  • Meetings focus on operational challenges, exchanging ideas, succession planning and sharing best practices

In Between the Meetings:

The communication with your 20 Group goes far beyond the twice-annual meetings. In fact, each month, you will receive monthly financial composites, which allow side-by-side comparisons of your operation to those of your peers in your group. These composites are excellent management tools for owners and managers alike, allowing a detailed review of your business.

You’ll also have real-time access to monthly group composites and NCM Benchmark reports, so you can measure your financial performance against similar organizations and industry averages.

You’ll have access to a secure Web site and an online e-mail listserv that helps facilitate communication of ideas and experiences within a group, or across all groups. Between meetings you will experience abundant and beneficial e-mail communication between yourself and other members and the NCM facilitator as you work together to share information, ask questions and get answers.


Enroll today!

For more information, contact: nicole.mitchell@gm.com

What do members say about MDD 20 Groups?

YouTube 20 Group Highlights

MDD members who’ve participated in the MDD 20 Group since its start have had nothing but praise. Members of the group get individualized attention in areas of the business that most impact profitability. No one in the industry knows better how to help a dealer than another dealer. Participants in the group are striving for excellence. For both new dealers and seasoned dealers, there is not a better opportunity to learn something new. It’s not just about solving problems; it’s also about creating new opportunities.

MDD and the 20 groups have made a big difference for me. The meetings offer a great learning environment along with a chance for networking and camaraderie.
– Bill Perkins, Perkins Automotive Group

Getting together in these meetings, learning from different dealerships and getting to know each other have been a tremendous help to me.
– Steve Song, FH Dailey Chevrolet

These 20 Groups have really been invaluable to me and my success as a car dealer.
– Raymond Palacios, Bravo Chevrolet/Bravo Cadillac